In summer, Dubai’s heat often exceeds 40°C – in this case, it’s no surprise if your DEWA bill crosses over AED 1000 per month. The Dubai Electricity and Water Authority (DEWA) bill covers electricity, water, and housing fees. If you’re managing everything in your budget, it’s a must to keep track of your Dewa bill to ensure your Dewa bill stays within your budget. Here is the complete guide that helps you to monitor your DEWA account and reduce costs while staying comfortable in your Dubai home.
Why Summer DEWA Bills in Dubai Are Higher?
Dubai’s summer heat leads to continuous usage of air conditioning, which significantly drives up electricity consumption. Do you know, the timing from 12:00 PM to 6:00 PM during summer is identified as the peak load hours, and the electricity rates are higher due to demand. If we use AC non-stop, for a typical one-bedroom apartment, the DEWA cost will be around AED 400 to AED 600 at standard rates. With frequent showers and laundry, the water usage will also rise. So, monitoring and tracking your usage is the key to managing the spikes and keeping your DEWA bill affordable.
How to Track Your DEWA Bill Online
DEWA offers a user-friendly digital application to monitor your electricity and water consumption in real-time. If you’re looking to know how to track your electricity and water usage, here’s the guide:
Open your DEWA Account
- Visit the official DEWA website or download the DEWA Smart app
- If you’re already registered, sign in using your UAE pass or DEWA ID.
- Or create your DEWA account using your premise number. Here’s the guide on how to open a new DEWA account.
Use the Smart Living Dashboard
- DEWA offers this Smart Living Dashboard to monitor your daily usage of electricity and water. You can also view consumption trends over the last 13 months. And this gives you a practical idea on how you can control and manage your usage to keep your DEWA bill within your budget.
- Go through the dashboard and check for sudden spikes in usage. If anything, check for the potential reason and fix it.
Activate AWAY Mode on DEWA Account
Even if you’re travelling, you can manage and reduce your DEWA bills by enabling the AWAY mode feature through the DEWA app.
Use the DEWA Bill Calculator
You can make use of the DEWA tariff calculator bi-monthly to estimate the monthly bills. Go through the dashboard to find out the electricity and water usage units to get an estimated bill based on current rates.
Pro Tip: Always make sure to check and compare your current bill with your previous month’s bills to identify your usage patterns and take the required action to reduce your costs.
DEWA Bill Issues and How to Fix Them
Hope you might already be aware of many stories of UAE residents who faced high DEWA bills. So, it’s advised to check for water leaks, and insufficient appliances that consume too much of water and electricity. With the use of the Smart Living dashboard by DEWA, you can easily identify the issues.
If you suspect an error or overlimit charges on your DEWA bill, you can always contact the DEWA support team at customercare@dewa.gov.ae or call +971 4 601 9999.
With the use of smart tips and the Smart Living dashboard on the Dewa app, you can keep your DEWA bill within your budget, even in Dubai’s peak summer period.
FAQs on DEWA Account Usage
What is the Dubai housing fee in my DEWA bill?
The Dubai Housing Fee mentioned in the DEWA bill is a 5% charge on your annual rent, split into 12 monthly installments for services like waste management and public maintenance.
Why is my DEWA bill so high in summer?
DEWA identifies the peak load hours (12 PM to 6 PM), and the usage of increased air conditioning increases your electricity costs.
How can I reduce my DEWA electricity bill?
You can set your AC to 24°C during the peak hours of 12:00 PM to 6:00 PM and use fans, and switch to LED lights to lower your energy consumption.
How can I access the Smart Living dashboard via the DEWA Account?
You can access the Smart Living Dashboard tool via the DEWA website and app, which helps to track your daily electricity and water usage and keeps your bill under control.
How to Enable AWAY Mode in the DEWA Account?
You can enable AWAY mode via the Smart Living Dashboard in the DEWA app. This is ideal for monitoring your energy consumption while travelling.
How much is the DEWA security deposit for an apartment?
You may require paying a refundable security deposit of AED 2000 for apartments, plus a non-refundable DEWA activation fee of AED 110.
DEWA Bills don’t always break your bank – by using a few of the practical tips to save on electricity consumption. Also, by leveraging DEWA’s digital tools like Smart Living Dashboard, tariff calculator, and enabling AWAY mode, you can track your consumption in real-time.
Start following these tips today and enjoy a comfortable living in your home! For more breaking updates and lifestyle tips in Dubai, stay tuned to The Dubai Street!

Sunita KS is a passionate Blogger, Content Writer, and Digital Marketer. She started her journey in content creation over a decade ago. She brings up-to-date information to help readers explore and enjoy everything Dubai has to offer. Sunita loves discovering hidden gems across the city and sharing tips on places to visit and things to do in Dubai.